EARNINGS AND INCOME DISCLAIMER:
Greyhound Books and Obey the Beagle cannot and does not make any guarantees about your ability to get results or earn any money with our ideas, information, tools, or strategies. What we can guarantee is your satisfaction with our training. We give you a 60-day 100% satisfaction guarantee on the products we sell, so if you are not happy for any reason with the quality of our training, just ask for your money back. You should know that all products and services by our company are for educational and informational purposes only. Nothing on this page, any of our websites, or any of our content or curriculum is a promise or guarantee of results or future earnings, and we do not offer any legal, medical, tax or other professional advice. Any financial numbers referenced here, or on any of our sites, are illustrative of concepts only and should not be considered average earnings, exact earnings, or promises for actual or future performance. Use caution and always consult your accountant, lawyer or professional advisor before acting on this or any information related to a lifestyle change or your business or finances. You alone are responsible and accountable for your decisions, actions and results in life, and by your registration here you agree not to attempt to hold us liable for your decisions, actions or results, at any time, under any circumstance.
- HOURS OF OPERATION
Greyhound Books and Obey the Beagle’s office hours are M-F 9am to 5pm EST. We close for all government observed holidays. These policies and procedures apply to all Greyhound Books or Obey the Beagle products sold on this site or any other site owned by either entity that includes a link to this page.
- BILLING ADDRESS
Billing address must be the same as the shipping address. Due to credit card procedures, we cannot ship to a different address than we bill to.
- RETURNS AND SUBSCRIPTION CANCELLATIONS
100% money back guarantee covers the price of the product only. 100% money back guarantee does not cover shipping and handling fee due to the fact that the customer made the decision to try the product, therefore the customer accepts to pay the fee to ship the product.
Customers must contact our support department for a RMA (Return Authorization Number). This number must be displayed on the outside of all return packages. Returned packages without RMA numbers will not be accepted.
Once a return is received or valid refund request submitted, the refund process will take no more than 30 days. All refunds will be either returned to the original credit card OR mailed in check form to the billing name and address. International orders that will be refunded back to the original credit card, and PayPal orders will be credited back to the PayPal account.
You have SIXTY (60) Days from the date of the original purchase to return the product to receive your refund. Any return received after the SIXTY (60) DAY time limit will not be processed.
All live events are non-refundable.
FOR SUBSCRIPTIONS ONLY:
- Monthly Subscriptions
You have THIRTY (30) Days from the date of the original purchase to request a refund for your monthly subscription. Any refund request after the THIRTY (30) DAY time limit will not be processed. You may cancel at any time after the initial THIRTY (30) Days has passed.
- Yearly Subscriptions
For yearly subscription purchases, you have THIRTY (30) Days from the date of the original purchase to request a refund for your yearly subscription. Any refunds requests after 30 days will be prorated by the amount of time remaining under the original yearly subscription period. Example: If you purchase a yearly subscription in January of this year and you decide you want a refund 6 months from the purchase date, you’re prorated refund would be 50% of the purchase price. Excessive returns will not be accepted. Refunds will not be given to any one customer for one specific product more than twice. There is an unlimited amount of orders that a customer can place for one specific product, but the money back guarantee is void after a customer has used it for one specific product more than twice.
Shipping costs on any physical products will not be refunded.
To ensure that your product is not lost or damaged, we strongly recommend sending the product certified mail with a tracking number. If we do not receive the product back and the customer does not have proof that the product was returned we cannot issue a refund.
Valid proof of returning a product includes: delivery confirmation or signature required via USPS. If the customer has delivery confirmation or signature required, then a full refund will be issued. Due to loss or missing or slow mail, we will honor any package that is postmarked for up to one year after the purchase of the product.
- Terms of Subscription Renewal
Subscriptions automatically renew each month at the stated retail price until the subscription buyer notifies the company that they wish to cancel. Please refer to Returns and Subscription Cancellations section of the Terms of Service page.
Yearly Subscribers will be notified via email prior to renewal with the option to renew at the original yearly price. If the subscriber does NOT notify the company that they wish to continue at the yearly price, the subscriber's account will revert to the monthly price automatically.
- Personal Checks
All checks are held for 10 business days. Orders placed with a check will be held for 10 business days. Once 10 business days is complete, the order will be released and shipped. All returned check will be charged a $25 USD return check fee.
Counter checks will not be accepted.
Checks and money orders must be sent in US funds.